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Your opinion is important to us. Please take the time to answer the questions below so that we know if we are meeting your needs. The information you provide is confidential and will be used only to evaluate this web site and the open season materials we send to you each year.

You can contact us at https://www.opm.gov/support/retirement/contact. or call us toll-free at 1-888-767-6738.

Survey
Were the instructions for using Open Season Online easy to understand? Easy Somewhat Difficult Confusing No Comment
How easy was it to navigate through Open Season Online? Easy Somewhat Difficult Confusing No Comment
Were the materials sent to you during Open Season easy to understand? Easy Somewhat Difficult Confusing No Comment
Did you access the OPM web site to view plan brochures online or use the Consumer Comparison tools? No Yes, Plan Brochures Yes, Consumer Comparison tools Both
Are you interested in receiving email notifications regarding OPM Open Season, such as address change confirmation and enrollment confirmation letters, in lieu of mail? Yes No No Comment
Have you used our web chat feature, Open Season Live Help, which allows you to speak with an OPM representative live? Yes, I found it helpful Yes, but it was not helpful No, I did not use Open Season Live Help
Do you have any comments or suggestions for improving Open Season Online? Please do not use this section to make an enrollment change or to request additional Open Season information. We cannot respond to any requests made here.
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