Click here to skip navigation

FEHB Open Season Online

Frequently Asked Questions

Below is a list of frequently asked questions. Select the "show answer" link in order to view the answer to each question. Or use the expand/collapse links below to open and close all at once.

expand all | collapse all

  1. How do I increase the font and/or page size for this website?
    show answer | hide

  2. What is a Medicare Advantage health plan?
    show answer | hide

  3. What do I need in order to suspend my FEHB enrollment because I am enrolled in a Medicare Advantage health plan?
    show answer | hide

  4. What is the effective date of my Open Season change?
    show answer | hide

  5. Do I continue to use my old plan until I get my new ID card(s)?
    show answer | hide

  6. Are there other sources on the Internet to get information about the FEHB Program?
    show answer | hide

  7. I have some general questions about retirement or I want to request a change in my retirement account. Who do I contact?
    show answer | hide

  8. The plan I am selecting has a high, standard, or basic option, or is a Consumer Driven Health Plan (CDHP) or High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) or Health Reimbursement Arrangement (HRA). Are there separate brochures for thess options?
    show answer | hide

  9. Why do health benefits premiums increase almost each year?
    show answer | hide

  10. During Open Season, I changed to an HMO. They told me that I don't reside within the servicing area. Can I change my enrollment?
    show answer | hide

  11. I cannot afford the premium cost of my newly selected plan nor can I afford the co-payments for office visits or medication. Can I change plans after Open Season?
    show answer | hide

  12. If I enroll in family coverage, who are my eligible family members?
    show answer | hide

  13. Both my spouse and I each receive either a Civil Service Retirement System (CSRS) or Federal Employees Retirement System (FERS); or, I am a Federal retiree and my spouse is Federally employed; and we are interested in changing from a family enrollment to two self only health benefit plans. Can this be done and can we use Open Season Online or Open Season Express to do this?
    show answer | hide

  14. I suspended my FEHB Program enrollment and wish to re-enroll. Can a plan refuse my enrollment and is there a pre-existing condition limitation or a waiting period that applies to my receiving service when I re-enroll?
    show answer | hide

  15. What do I need to do in order to suspend my FEHB enrollment because I have TRICARE, TRICARE For Life, Peace Corps, or CHAMPVA??
    show answer | hide