FEHB Open Season Online

Were the instructions for using Open Season Online easy to understand?

Easy
Somewhat Difficult
Confusing
No Comment

How easy was it to navigate through Open Season Online?

Easy
Somewhat Difficult
Confusing
No Comment

Were the materials sent to you during Open Season easy to understand?

Easy
Somewhat Difficult
Confusing
No Comment

Did you access https://www.opm.gov/healthcare-insurance/healthcare/plan-information/plans/ to view plan brochures online or use the Consumer Comparison tools?

No
Yes, Plan Brochures
Yes, Consumer Comparison tools
Both

Are you interested in receiving email notifications regarding OPM Open Season, such as address change confirmation and enrollment confirmation letters, in lieu of mail?

Yes
No
No Comment

Have you used our web chat feature, Open Season Live Help, which allows you to speak with an OPM representative live?

Yes, I found it helpful
Yes, but it was not helpful
No, I did not use Open Season Live Help

Do you have any comments or suggestions for improving Open Season Online? Please do not use this section to make an enrollment change or to request additional Open Season information. We cannot respond to any requests made here.
Comments:

OMB approved this collection of information. Select this link to view the Privacy Act and Public Burden Statement.